Dispatchers.
The First Responders of First Responders.
It takes a unique person to work as a Kern County Sheriff’s Office Dispatcher. The ability to multi-task while communicating calmly with those in need of emergency services is a valuable skill that is needed in this position.
If you have the ability and the desire to literally “answer the call” from members of the community needing our help, then we encourage you to apply.
Sheriff’s Dispatcher I
Under supervision, operates and controls operation of telephone and 9-1-1 equipment, transmitters and receivers in the Sheriff’s Department through the use of a computer-aided dispatch system; accesses and relays information via telephone and radio messages and transfers or dispatches required Sheriff’s equipment and/or personnel.
- Processes incoming calls from the public and other agencies for emergency law enforcement, fire and emergency medical services assistance.
- Answers calls for emergency and other assistance and dispatches calls to appropriate agency; answers calls from non-county agencies and dispatches assistance; coordinates multi-agency responses.
- Evaluates calls for service, provides information regarding laws, regulations, department policy and enters calls into a computer aided dispatch system.
Requirements
- High School Diploma, G.E.D., or equivalent. Computer keyboard experience is desirable.
- Ability to typewrite from clear copy at a rate of not less than 45 net words per minute.
Salary
- $26.59 – $31.78 Hourly
Benefits
Benefits include but are not limited to:
- Paid Holiday Leave: 12 set days (per calendar year)
- 3 Days of Paid Winter Recess Leave
- Up to 80 Hours of Paid Time Off Per Year
- Medical
- Dental
- Vision
- Deferred Compensation Plan
Sheriff’s Dispatch Assistant
Under direct supervision, operates telephone and 9-1-1 equipment; receives, evaluates and processes telephone calls for public safety information and services; operates a computer-aided dispatch system to enter calls and transmit emergency requests.
Requirements
- High School Diploma, G.E.D. or equivalent.
- Ability to typewrite from a clear copy at a rate of not less than 35 net words per minute.
- Appointees will be fingerprinted and will be required to pass an extensive background investigation.
Medical Examination: A medical examination shall be conducted to verify the absence of any medical condition which would preclude the safe and efficient performance of dispatcher duties.
Knowledge of: basic principles and techniques of communication equipment and operations; good public relations practices; proper telephone and radio technique and etiquette; basic geography of Kern County; micro computer and associate software.
Ability to: communicate effectively over the telephone and radio; obtain information, determine priorities and exercise good judgment in stressful situations; input data and utilize a computer aided dispatch system; spell correctly and write legibly; comprehend written and oral instructions; keep records, and work effectively with persons of varying socio-economic backgrounds in emergency and non-emergency situations.
Salary
- $24.06 – $28.76 Hourly
Benefits
Benefits include but are not limited to:
- Paid Holiday Leave: 12 set days (per calendar year)
- 3 Days of Paid Winter Recess Leave
- Up to 80 Hours of Paid Time Off Per Year
- Medical
- Dental
- Vision
- Deferred Compensation
Incentives
- 5% additional pay for evening shift work
- 7.5% additional pay for night shift work
Applicants must be able and willing to work any shift of a 24-hour period and any 5 of 7 days.